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Senior Incident and Investigation Manager

Band 7

Main area
Patient Safety, Experience and Quality Assurance Department.
Band 7
Full Time 37.5 hours per week
Job ref
Wrexham Maelor/YGC/YG
Wrexham Maelor/YGC/YG
£38,890 - £44,503 per annum
Salary period
05/08/2020 23:59

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including childcare voucher schemes, work-life balance policies and on-site crèche facilities.

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Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.



Senior Incident and Investigation Manager

Betsi Cadwaladr University Health Board is currently looking for an enthusiastic Incidents and Investigations Manager to support and manage incidents whilst monitoring progress of investigations and learning across North Wales. You will have experience in undertaking serious incident reviews and will have a knowledge of root cause analysis.

As an Incidents and Investigations Manager, you will maintain relationships with other departments internally and externally to support the Patient Safety Agenda and delivery of training and education requirements for a flexible workforce.

Due to the nature of the work the successful candidate will need to demonstrate excellent communication skills, high level of computer literacy especially in relation to databases and Excel. Likewise close working will be required with the clinical teams and senior leaders within the Organisation.

The post is part of an Incidents Team and requires the ability to work to tight deadlines in an area of competing priorities. Flexibility is essential, as is the ability to review processes and challenge.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Closing date: 5th August 2020

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Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Welsh language skills are desirable

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Further details / informal visits contact

Kath Clarke
Job title
Head of Patient Safety
Email address
Telephone number
01978 727432