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Therapies Administrator / Receptionist

Band 2

Main area
Band 2
Part Time 15 hours per week
Job ref
Ysbyty Gwynedd
£17,652 to £19,020 per annum pro rata
26/06/2019 23:59

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.


Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including childcare voucher schemes, work-life balance policies and on-site crèche facilities. Visit our web site today:


Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.


Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.




Ydych chi'n chwilio am swydd satsian yn gweithio gyda thîm cyfeillgar?

Bydd eich rôl yn cynnwys mewnbynnu cyfeiriadau cleifion ar y system gweinyddu cleifion a chysylltu â chleifion drwy lythyr a ffôn i drefnu apwyntiadau.

Mae sgiliau TG rhagorol, yn ddelfrydol mewn defnyddio system gweinyddu ysbyty (neu tebyg) yn hanfodol a bydd angen i chi fod yn gyfathrebwr ardderchog, doeth.

Rydym yn chwilio am unigolyn i fod yn rhan o'r tîm, sy'n gweithio'n hyderus ac effeithiol, yn gynorthwyol, yn gwrtais, yn broffesiynol a sensitif pob amser.

Yn sgil natur y dyletswyddau, bydd yn ofynnol i ddeilydd y swydd gadw cyfrinachedd a bydd disgwyl iddo/iddi ddelio â chleifion, gofalwyr, perthnasau, staff meddygol a defnyddwyr gwasanaeth eraill, dros y ffôn ac ar bapur, a hynny’n gwrtais a chan ddefnyddio doethineb bob amser.



Are you looking for a satisfying job working with a friendly team?

The role will involve inputting patient referrals on to the patient administration system and contacting patients by letter and telephone to arrange appointments.

Excellent IT skills, ideally in using a hospital administration system (or similar) are essential and you’ll need to be an excellent, tactful communicator.

We are looking for someone to be part of the team, who works confidently and efficiently, demonstrating a helpful, courteous, professional and sensitive manner at all times.

By the nature of the duties, the post-holder will be required to maintain strict confidentiality and will be expected to deal with patients, carers, relatives, medical staff and other service users, using the telephone and in writing, with courtesy and discretion at all times.




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Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

To print a document or save it to your computer, please click with your right mouse button on the document title and select "Save Target As...". You can then save the document in a suitable place on your computer ready to print it out. Clicking with the left mouse button will open the document in a new window (if your web browser can do so).

Apply online now

Further details / informal visits contact

If you have any questions about this post please contact Timothy Hoe on 01248 384 103 or email

Os oes gennych unrhyw gwestiynau am y swydd hon, cysylltwch â Timothy Hoe ar 01248 384 103 neu e-bostiwch